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Airtel Uganda unveils online shop for easy access to devices

Airtel Uganda unveils online shop for easy access to devices

Airtel Uganda has unveiled an online shop on its website that will enable customers conveniently, quickly and safely order for devices. The platform that is now live, provides customers a wide range of devices to include; the 4G Pocket WIFI/MIFI, WIFI Indoor Router, a pair of Broadband Outdoor and Indoor Unit and My First 4G Smartphone.

With the Airtel Online Shop, all that you need is internet. Through this platform, you will be able to connect with the Airtel Broadband team which will follow up on your orders and then supply the devices you have ordered for. The process is very simple and the portal is navigable.

How to place an order on the Airtel Uganda online shop

  1. Visit the Airtel Uganda website (HERE)
  2. Click on Broadband
  3. Choose the preferred device and click on Order Now
  4. The web page will then take you to a section to enter your name
  5. You will then be prompted to enter your email address, mobile number and location.
  6. This collected information will then be sent to the Airtel team by email who will contact you to completethe order.

Delivery is free across the country and you can choose to make the payment on delivery.

READ ABOUT: You can now pay at Game Stores using Airtel Money Pay

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Author: EditorAirtel Uganda unveils online shop for easy access to devices

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Telecom

Why the Telkom-Airtel Kenya merger collapsed

Why the Telkom-Airtel Kenya merger collapsed

Airtel Kenya and Telkom Kenya have dropped their plans to merge due to frustrations faced by the two in the process.

The two telcos had in 2019 entered into an Agreement dated 8th February to combine their businesses in Kenya, so as to create an integrated telecommunications platform with mobile, enterprise, and wholesale divisions. The completion of the merger was subject to the satisfaction of various conditions precedent, including regulatory approvals.

However, the two companies now claim that despite them agreeing on the merger, the process to reach a successful closure was ”a very lengthy process which has led the parties to reconsider their stance” and they will therefore no longer pursue completion of the transaction.

In a statement, Raghunath Mandava, Airtel Africa CEO and MD said Kenya is a large and growing market and they will remain committed to build a growing profitable business.

“We currently serve more than 14 million Kenyan customers, a number that is growing month on month, and in the last quarter our revenue numbers were up double digit in constant currency in Kenya.

He says that Airtel’s new strategy will focus on winning more customers, invest in a best in class voice and data network and progressively expand its mobile money business.

We will continue to build on these results in order to deliver against the opportunities the Kenyan market has to offer.”

After carefully reviewing the available options, Telkom has opted to adopt an alternative strategic direction and will no longer be pursuing the proposed joint venture transaction. This decision has been mutually agreed with Airtel Networks Kenya Limited,” Telkom Kenya said in a statement.

In mid 2018, Airtel Kenya abandoned earlier plans to merge with Telkom Kenya. The proposed merger broke down over a number of issues, particularly Airtel resisting making a commitment to significant future investments in the company

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Author: EditorWhy the Telkom-Airtel Kenya merger collapsed

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Telecom

MTN Group reportedly selling its stake in Jumia

MTN Group reportedly selling its stake in Jumia

According to reliable sources, MTN Group is planning to sell part or all of its US$243-million stake in Jumia Technologies. This is as the telco looks to clear its pile of debts and also enter new markets.

MTN had earlier marked the e-commerce site as a non-core business but has rejuvenated its plans to make a sale after Jumia’s shares recovered from a dip in 2019.

Jumia, which operates in 14 African countries, had dropped below its initial public offering price in 2019 after improper transactions in its Nigerian business were uncovered.

In April this year, German tech investor Rocket Internet also sold its stake in the e-commerce site. The company, which had held an 11% stake in Jumia as of November 8th, sold its holding at the time when the coronavirus crisis became a pandemic all over the globe.

MTN has been disposing of non-core assets as part of the company’s strategy to reduce debt and drive future growth.

The company also has a 29% stake in IHS Towers, which it may sell in the future, having sold its towers holdings in Ghana and Uganda to American Towers. The company plans to bid for a licence to enter Ethiopia, one of the largest markets that has not yet privatised its telecom industry.

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Author: EditorMTN Group reportedly selling its stake in Jumia

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You can now pay at Game Stores using Airtel Money Pay

You can now pay at Game Stores using Airtel Money Pay

Airtel Uganda has launched a partnership with Game Stores that will see Airtel Money subscribers pay for their purchases using Airtel Money Pay.

What is Airtel Money Pay? It is a service that enables Airtel Money subscribers to pay for goods and services using Airtel Money instead of exchanging cash for such purchases. The service enables both parties to immediately confirm these proximity payments via text message (e-receipt) that is sent to both subscriber and seller of the goods/service.

Commenting about this partnership, Airtel Money Head Merchant Portfolio Mr. Godfrey Muhindo noted that this new partnership will bring the highest level of convenience to Airtel subscribers who shop at Game stores.

This payment method is going to ease the lives of our subscribers. Customers no longer have to carry cash or withdraw money, then pay when they are shopping here at Game,” he noted.

Muhindo also noted that the Airtel Money Pay innovation is timely as it is giving Ugandans an alternative and safe payment method in light of the Covid-19 pandemic.

Speaking on behalf of Game Stores, Frederick Olwit, the Game Store Manager, welcomed Airtel Money Pay onboard and thanked Airtel Uganda for the partnership.

Our clients can now transact conveniently and securely from their Airtel accounts and pay for their shopping without hassle,” he said.

As merchants, once we receive the money on our Airtel account, we can use it to make other transactions like payments or transfer it to the bank.

Mr William Kaye, the Managing Director of Universal Tracking Systems and a customer at Game Stores who has used the service confirms the effectiveness of the product.

After shopping, I came to the till and made my payment via Airtel Money Pay. The till attendant immediately confirmed payment and in less than a minute, I was done. The service is indeed very fast and did not require me to pay an extra fee,” Mr Kaye said.

At the launch, a lucky draw was held for members of the media and three lucky journalists each received cash sent directly to their Airtel Money accounts to do shopping at the store.

How to pay at Game Stores using Airtel Money

To use Airtel Money Pay, Airtel subscribers use the *185*9# code to initiate payments to the merchant by dialing the said code, which prompts them to input the merchant number/ ID, Amount and eventually a PIN to complete a payment. The subscriber can also put in the other transaction reference details like invoice number or purpose of payment.

Alternatively, the merchant can also initiate a transaction on their SIM menu and the subscriber will only input their PIN to complete the payment process.

The service can also be accessed at: Javas, C&A pharmacy, Jumia, Fraine Supermarket, City Oil, First pharmacy, Viva hardware, Kafiika Feeds, Ugachick, The Alchemist among other outlets.

READ ABOUT: How to send and receive money from abroad using Airtel Money

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Author: EditorYou can now pay at Game Stores using Airtel Money Pay

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Telecom

Building the 5G future on an LTE foundation

Building the 5G future on an LTE foundation

The latest report from GSA shows, by the end of May 2020, 386 operators globally had announced they were investing in 5G, , among which 81 operators in 42 countries/territories  launched 5G commercial services, including the most recent MTN 5G launch in South Africa.

5G, the fifth generation of mobile networks, will enable enhanced mobile broadband, mission-critical communications, and massive Internet of Things (IoT) communications between equipment. However, today the immediate need is for online, digital communications, which can easily be provided by 4G or LTE networks.

The good news is that LTE is also the foundation for the revolutionary move to 5G.

Narrowing the digital divide and empowering more of the world’s people with online connectivity is key to overcoming poverty and attaining a sustainable future. This will require constantly expanding LTE (4G) mobile broadband coverage and adoption.

Living and working online is becoming acknowledged as a human right. Sadly, billions of people remain excluded from the opportunities of the online economy, according to Emmanuel Coelho Alves, Senior Marketing Director at Huawei.

There is a need to redouble our effort for more digital transmission and inclusion to support United Nations Sustainable Development Goals (SDGs), and bring the excluded 3.9 billion of world’s population online,” he said, “It won’t be easy, but with cross-sector efforts from government and partners in the private sector, academia and civil society … we can achieve that.”

Alves was speaking at the recent online LTE Summit 2020 held by the Global System for Mobile Communications (GSMA). Alves said that there had been progress in expanding global mobile broadband coverage, with almost 66% of areas now covered. Of these, 90% had access to high-quality networks such as 3G and 4G.

Around 80% of the world’s population now has mobile coverage, according to the latest GSMA report. Of these, more than 50% of connections are already on 4G. In Sub-Saharan Africa, there are 456 million unique mobile subscribers, representing 44% of people, with this proportion expected to grow to 50% by 2025.

The GSMA report predicts that Africa will be the fastest-growing global region, with a compound annual growth rate of 4.6%. However, mobile broadband subscriber numbers remain significantly lower, with 239 million subscribers and a penetration rate of just 23%.

Bringing Africa’s people into the mobile economy will require ongoing expansion of mobile broadband services such as 4G, with penetration expected to reach 39% by 2025.

4G provides an extremely good asset when you go later to 5G,” said Alves. “4G has been deployed widely in the past years. 4G is the capacity layer in city, leveraging massive MIMO (multiple-input and multiple-output) in hot spots with significant traffic.

By applying a standard known as ENDC (E-UTRAN New Radio – Dual Connectivity), network operators are able to use both 4G and 5G schedulers together.

It is also possible to use a technology known as DSS (dynamic spectrum sharing) to allow for real-time allocation of spectrum resources between 4G and 5G, depending on network traffic. This can be achieved with millisecond accuracy.

Currently, 4G is the main mobile broadband layer, and what is replacing 3G,” said Alves. “But on top of this, 4G has flexible capabilities that allow 4G and 5G to work together from the network level.

Industry leaders believe that in the medium term, 4G will be the layer of choice for global mobile communications, while 5G will mainly be used in more industrial communications. However, 4G networks already have the capabilities to guarantee an optimal user experience for 5G users, including services such as virtual reality, augmented reality, and cloud gaming.

It thus makes sense for national networks to invest in 4G to secure future growth opportunities, while already supporting leading-edge 5G capabilities.

Mohamed Madkour, VP of global wireless networks marketing and solutions at Huawei, said at the AfricaCom 2019 conference in Cape Town last year, that “all investment in expanding 4G and organising site assets will reduce the amount of money needed to switch on 5G in the near future. Every rand spent on 4G is thus a rand invested in 5G.”

Whether seen from a network operator or a policy perspective, 4G is thus not simply an interim step towards 5G. The 4G foundation already heralds the arrival of our 5G future.

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Author: EditorBuilding the 5G future on an LTE foundation

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MTN WakaNet vs Airtel Broadband: Which is better?

MTN WakaNet vs Airtel Broadband: Which is better?

Internet is now close to the basic needs of life because most of the daily errands have shifted to working with it. From entertainment, education, to even connectivity, having an internet connection is as equally useful as each of the meals we enjoy in the day. With telecoms being the main internet service providers in Uganda, we take a look at two products offered on the market today – the MTN Wakanet and Airtel Broadband.

This post serves to tell you what each of these is, how to get it, and help you decide which you can go for. We do not in any way bias your choice, but rather offer the deals on the table as they are.

What is MTN Wakanet?

Wakanet is a home internet service currently available to homes in Kyanja, Kiwatule, Naalya, and Kira. It costs UGX 245,000 and comes with a starter kit consisting of a 4G router as well as a 35GB bundle that has no expiry date.  You can basically use the service for home Wi-Fi consumption for everyone, and can also connect with up to 32 different devices.

It currently has three packages: 35GB at UGX 75,000, 75GB at UGX 150,000, and 175GB at UGX 300,000.

What is Airtel Broadband?

Airtel Broadband is a device built for homes, small and medium enterprises for internet connectivity. When you purchase the device at UGX 280,000, you are given an ODU (Outdoor Unit) and IDU (Indoor Unit). The IDU gives a Wi-Fi hotspot and Ethernet LAN ports for connectivity to customer’s devices. The Wi-Fi SIM card is inserted in the ODU and this comes with a starter pack bundle of 51GB valid for 30 days.

The device has the ability to connect 32 internet-powered devices to internet speeds of a minimum of 10mbps. To activate the 51GB: Dial *100#, select Option 9 (Broadband Offers), select Option 1 (Broadband Free Data), and then enter the Broadband SIM card phone number.

It currently has 3 packages: 50GB at 100,000 UGX valid for a 30 days, 120GB at 200,000 UGX valid for 30 days, and 200GB at 300,000 UGX valid for 30 days.

How to Activate MTN WakaNet

To activate this particular data bundle, you will need to visit an MTN service center. You will be asked to pay UGX 245,000 for a WakaNet starter kit that includes a 4G WiFi router and 35GB.

Top-ups are done on the MTN Number in your Wi-Fi router. You can top-up from any MTN number by dialing *177#, select MTN WakaNet and follow the prompts. Or going to myMTN app, select Buy, then Data, click MTN WakaNet and follow the prompts.

Alternatively you can visit any MTN Service Center or MoMo agent to top –up.

How to Activate Airtel Broadband

You should visit an Airtel service centre from where you’ll pay for the service and you will be given a Broadband SIM card which you have to fully register. You will be advised to give an alternative fully registered Airtel Number. The National ID used for registering both should be the same.

You will share the details of the location where you want the Outdoor Unit and Indoor Unit to be installed. The Equipment is then installed by a team from Airtel. At the time of installation, the installer will ensure that you’ve activated the 51GB data and that your Wi-Fi devices are connected to the IDU (Indoor Unit)

Top-ups can be done by dialling *100# and selecting Option 9 (Broadband bundles) OR *175# and selecting Option 2 (Data Bundles) then selecting Option 9 (Router/Wifi Offers) then Option 3 (Broadband Bundles). Alternatively, by buying data bundles through Airtel Money, visiting the Airtel Broadband link, or visiting any Airtel service center or partner shop and paying for your data bundle recharge.

Verdict: Which is the better package?

The beauty about both deals is that you get to enjoy 4G speeds, can connect up-to 32 different devices including laptops, smartphones, tablets, smart TVs, game consoles, security cameras, and can top-up using mobile money. 

MTN Wakanet is for now limited to a small area and those not living within that area can not enjoy the service. This gives the Airtel Broadband an upper hand to those that wish to use it but do not reside in the listed Wakanet neighbourhood.

However, the MTN offer has the upper hand of non-expring bundles which is a better deal than the 30-day bundles from Airtel that do not carry over once the period elapses. Also, MTN offers a service while Airtel rents out a device which can only become yours after 3 years of continued subscription. 

Over to you, make your choice and let us know what you think about the two internet packages.

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Author: EditorMTN WakaNet vs Airtel Broadband: Which is better?

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4G networks support communities through Covid-19 pandemic

4G networks support communities through Covid-19 pandemic

Much of the current hype in the telecommunications space focuses on the roll-out of 5G technology, the new mobile networks that will power the fourth industrial revolution (4IR). But it is in fact 4G technology – LTE – that is providing lifesaving connectivity during the Covid-19 pandemic right now, when communities need it most.

Called Long Term Evolution to give it its full name, LTE is the network technology used by 52 per cent of the world’s mobile devices. As such, it is this 4G tech that has underpinned the innovative digital initiatives supporting communities during the Covid-19 pandemic.

The pandemic and the lockdown have presented humanity with mortal challenges. People, countries and organisations are rising to these challenges, often using our evolving telecommunications capabilities. However, the new era has come with opportunities, which innovators have also been able to grasp, thanks to 4G connectivity.

This will remain the case over the medium term.

Until 2025, LTE will continue to do the heavy lifting,” said Henry Calvert, head of the Network 2020 future network programme at the Global System for Mobile Communications (GSMA), “Our 4G networks will remain key… They will continue to be important for the next five-to-seven years,” he said.

Speaking at the recent 2020 GSMA LTE Summit, Calvert said that during the pandemic, LTE was coming to the fore in the provision of telehealth and telemedicine, as well as expanding network services to hot spots to support the ill through hospitals and other healthcare services.

Besides the significant role 4G plays in supporting health services, it also provides for the data and connectivity needs of the new lifestyles taking shape since lockdown.

Calvert said operators report that data usage has increased by more than 70 per cent per customer during the pandemic, driven by online services and consumption of on-demand video services like Netflix, which recently reported adding 15,8 million subscribers in a year – more than double expectations.

There has even been a call to on-demand video providers to reduce the quality of video they’re deploying and encourage people to use standard-definition rather than high-definition TV to preserve the capacity in the networks for online education, online health and online businesses,” he said.

As transformation continues it’s been focused on expanding 4G capacity,” he said. “But the 5G transformation is clearly going to be needed in the future to meet online demands.”

During COVID-19, 4G networks have also been instrumental in supporting contact-tracing apps, which can locate and notify the contacts of infected individuals remotely, while still protecting the privacy of users. LTE networks have also provided free data to support contact tracking to do as much as possible to ensure the infection isn’t spread any further.

LTE also underpins the recent shifts in lifestyles, with large proportions of the population working, educating their children, shopping and socialising from home using online platforms.

So critical is LTE to this new paradigm, that it must remain the priority infrastructure over the short term, while societies grapple with the pandemic.

Our GSMA intelligence groups show that there will be a short-term dip in 5G deployment,” said Calvert. “But that will quickly recover to normal levels. We still see launches of 5G networks, as we now know that delivering on the data demand that has been met by our LTE networks can only get better with 5G.”

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Author: Editor4G networks support communities through Covid-19 pandemic

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ISBAT, Airtel to offer students free access to Virtual Learning

ISBAT, Airtel to offer students free access to Virtual Learning

ISBAT University has announced a new partnership with Airtel Uganda aimed at providing students with free access to the University’s Hybrid Blended Learning platform using the Airtel internet platform.

The partnership that is in line with the Uganda government’s efforts to ensure safety for everyone as well as education and business continuity from home will see Airtel provide free access to student numbers provided by the university and will be available to all active students of the current semester (Spring 2020).

Commenting about this partnership during the launch, ISBAT University Vice Chancellor Dr. K.M. Mathew noted that World over Universities adopted such learning and assessment practices for the affected semester(s) in order to save the semester and progress academically.

ISBAT University’s interactive live virtual classes attracted a vast majority of students with lots of encouragement from the University community. The University’s aim is to ensure that our students are not at disadvantage due to the prolonged closure of the University in the lockdown period and we sincerely hope to save the semester in a timely manner,” he noted.

Airtel Uganda Managing Director Mr. V.G. Somasekhar congratulated ISBAT University upon this essential innovation and encouraged the students to utilize this opportunity to further their education.

Since the lockdown of all Education facilities in March 2020, Airtel Uganda has put in place a number of interventions to ensure Ugandans continue to access their education materials. The telecommunications company recently partnered with Avaya Holdings Corp., as well as a number of online education providers to implement remote learning initiatives.

The collaboration between Airtel and ISBAT is going to be a paradigm shift in the higher education sector of Uganda, especially during this unprecedented pandemic situation. Students will greatly benefit by this unique arrangement, as they will be able to continue with the academic progress in an uninterrupted manner with more enthusiasm and high academic spirit, without spending anything for expensive internet data.

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Author: EditorISBAT, Airtel to offer students free access to Virtual Learning

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MTN South Africa launches commercial 5G services

MTN South Africa launches commercial 5G services

MTN has launched its commercial 5G services in several cities across South Africa. The network, which shall be accessed from 100 sites, makes South Africa the first of the telecom group’s 22 markets to launch the next-generation broadband tech.

MTN will use the emergency spectrum allocated by the SA government in April 2020; from which the telco obtained 40MHz in the 700MHz/800MHz bands, 50MHz in the 2600MHz band and 50MHz in the 3500MHz band.

The company will deliver 5G connectivity on four different spectrum bands. These are:

3.5GHz at 58 sites in Johannesburg, Cape Town and Bloemfontein, offering both faster speeds and low latencies.  

2.1GHz and 1.8GHz at 35 sites in Johannesburg and Port Elizabeth, for easier migration of network technology from LTE to 5G. These should also allow the telco to deploy 5G using existing spectrum assets in the absence of additional high-demand spectrum.  

700MHz at 5 sites in Port Alfred, Hopetown, Virginia, Queenstown and Tsantsabane, ideal for use for urban indoor settings, for small towns and rural coverage due to the low-band frequency propagation.  

28GHz at 3 sites in Hatfield (Pretoria), Edenvale and Durban, ideal for fixed-wireless 5G connectivity.  

The connection shall be packaged in form of 5G Home Wi-fi, a home-connected plug and play solution connects Wi-Fi-enabled devices. This has an average speed of 100Mbps as well as a maximum speed of up to 500Mbps. The other plan is 5G mobile where you enjoy fast connectivity at home or on the go. It has an average speed of 50Mbps and a maximum speed of up to 500Mbps.

The company believes launching 5G will accomplish digital transformation and will ensure high quality, increased capacity, and greater reliability for customers. MTN will offer three 5G-enabled smartphones to work effectively with the network. These are: the Huawei P40 Pro, the Huawei P40 and the LG Velvet 5G. The telco has also listed prices of the various 5G plans available after launch.

Vodacom South Africa launched a commercial 5G network in May, though this has limited coverage. Rain was the first operator in South Africa to deploy 5G commercially, but it uses the technology for fixed-wireless applications rather than mobile.

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Tecno Mobile, MTN Uganda partner to launch the Camon 15

Tecno Mobile, MTN Uganda partner to launch the Camon 15

TECNO Mobile Uganda has again joined hands with MTN Uganda to launch the latest addition in the Camon series popularly known for taking ultra-clear day and night photos. Customers who buy the Camon 15 will automatically get connected with a free SIM card plus 3GB free every month for three months from MTN.

Among upgraded features on the Tecno Camon 15 is the camera, which can easily be considered to be the best in the smartphone market. It comes with a 48MP AI Quad camera set-up at the back to give customers more appealing and professional photos.

Last year we launched a partnership with MTN in an effort to enhance the value of TECNO smartphone offers to our customers. We are here today to continue fulfilling our promise of enabling all Ugandans to experience the best smartphones while using the best internet connectivity in the country. We chose to partner with MTN because we are both customer centric brands and this partnership is for the benefit of both our customers,” says Shiva Zhong, the TECNO country director.

He adds that the company is very grateful to all the customers who are still supporting them. To the effect, TECNO is launching the Camon 15 device as a thank you to all its loyal and new customers but also enable us to adopt to the “new normal” of doing everything online directly on our phones from anywhere.

The new device that has an appealing gradient color design and exquisite textural lines comes with a four rear camera set up; 48MP as the main camera, 2MP for a perfect bokeh effect, 2MP for macro photography and the new TAIVOS AI Lens specially for ultra-clear night shots.

This time, CAMON 15 takes the unprecedented step to start TAIVOS™ (TECNO artificial intelligence vision optimization solution) to bring you truly ultra-clear night shots. The Ultra Night Lens makes better edge correction and multi-frame noise reduction, producing more pure and clear night shot. Reduce over exposure to restore true night scene in all directions, improve the image brightness and dynamic range at the same time, shooting brighter photos in dark environments.

The Camon 15 comes with a bigger battery of 5000mAh to keep customers powered for longer as they enjoy their day to day lives while using the phone.

It has also been installed with 64GB ROM+ 4GB RAM storage space to enable users have all their files, photos, music, movies to mention but a few, in the palm of their hands.

Camon 15 comes in three versions; Camon 15, Camon 15 Air and Camon Premier. Camon 15 is in three amazing colors of Shoal Gold, Fascinating Purple and Dark Jade while Camon 15 Premier is in two colors of Ice Jadeite and Opal White and lastly Camon 15 Air in three colors of Malachite Blue, Ice Lake Blue and Misty Grey. All these are available countrywide in TECNO branded shops and MTN Service Centres near you.

The launch comes with a lot of benefits to customers. All customers that purchase Camon 15 or Camon 15 Air get Free 3GB internet data every month for three months and 100% data bonus on every data bundle purchased. The offer is also valid on many other smartphones.

We urge, all customers to get this new photo genius device from any TECNO branded shop or MTN Service center near them and enjoy the benefits that come with it”, concluded Mr. Shiva.

MTN is proud to partner with Tecno in launching yet another top of the range yet affordable smartphone”, said Somdev Sen, the MTN Uganda Chief Marketing Officer, who adds that the partnership with Tecno fits very well and is in line with the telco’s vision of delivering a bold new digital world for customer.

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Author: EditorTecno Mobile, MTN Uganda partner to launch the Camon 15