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Manage iPhone Data

Where Do AirDrop Photos & Files Go on Mac, iPhone or iPad

Where Do AirDrop Photos & Files Go on Mac, iPhone or iPad

“Where do AirDrop files go when I transfer them between an iPhone and iPad? I AirDropped some Google Docs from my iPad to my iPhone but nothing happened; where did my files go? Any ideas?”

AirDrop is a pretty useful feature that allows users to send various types of data like photos, videos, music, documents, notes and even website links between nearby Apple devices like Mac, iPhone, iPad without using wires. Despite the convenience of AirDrop, it can be difficult to figure out especially if you are using this function for the first time. The thing that stumps most new users of the service is where the files sent to you via AirDrop are located on the device. If you don’t know where to look, it can be difficult to find the files.

AirDrop.

If this is the current predicament you find yourself in, you’ve come to the right place. In this article, we will show you exactly where AirDrop photos and files go on your Mac, iPhone or iPad. Let’s take a look.

Part 1. Where Do AirDrop Files Go on iPhone/iPad

It is important to note that iOS doesn’t have a specially designated location for data that you receive via AirDrop. All files that you receive via AirDrop, will be opened and handled separately by their respective corresponding apps. For example, when someone sends you a photo via AirDrop, the received files will be opened in the Photos app.

Where Do AirDrop Files Go on iPhone.

You will receive a notification with a preview of the photo as soon as someone sends it to you via AirDrop and you can choose whether to “Accept” or “Decline”. When you “Accept” the photo, it will open in the Photos app.

Part 2. Where Do AirDrop Files Go on Mac

The process is completely different on Mac. Here, all files received via AirDrop are stored on the Mac’s “Downloads” folder by default. You can locate the Download folder by navigating to it through “Finder > Go” or through the Dock. Once you locate the Downloads folder, you will be able to see the recently downloaded files including the files sent to you via AirDrop.

Where Do AirDrop Files Go on Mac.

It is important to note that if you receive a file via AirDrop from a device that shares the same Apple ID, you will not get the option to “Accept” or “Decline”. The files will automatically appear on the receiving device.

Part 3. AirDrop Alternative to Transfer Files from iPhone to Mac

While AirDrop is a great solution for transferring files from one device to another, it still has some limitations. Using AirDrop, you are allowed to transfer one file type at one time. Then it is a bit tedious if you have large files to be transferred. In this case, you need a solution that allows you to simply connect the iPhone to the Mac and select the files to transfer to the Mac. There are many tools allows you to do just that, which simplify the whole process of data transfer from iPhone/iPad to computer without affecting the data or the devices in any significant way.

WindowsFree DownloadWin Version MacFree DownloadMac Version

Here we strongly recommend Gihosoft iManager, an easy-to-use yet powerful iOS data management tool which acts the best alternative to iTunes in many ways. This tool helps to manage all of data on your iPhone and easily transfer them to your computer for safe backup or other purposes. The following are some of the program’s best features:

  • It allows users to easily transfer all types of data from the iPhone to PC or Mac in a single click.
  • It will also allow you to back up all the data on the iPhone and other iOS devices to any location even external hard drive.
  • It can manage most of the data on your iPhone/iPad including photos, videos, music, contacts, messages, notes and even app data like WhatsApp chats.
  • You can use it to view the contents of an iTunes backup on your computer and even export all the data to your computer if you choose to.
  • It supports all iOS devices including the iPhone 11/11 Pro as well as all versions of the iOS firmware including iOS 13 .

Here’s how to transfer and backup data from iPhone to a PC or Mac computer using Gihosoft iManager:

  1. To get started, download the iPhone Manager from Gihosoft’s official site and then follow the prompts on the installation wizard to install the program on your computer.
  2. Once the program has been installed, launch it and then connect your iPhone or iPad to the computer using USB cable.
  3. As soon as the program detects the device, click on the “Backup Now” to begin the backup process. You’re allowed to change the backup location.
  4. Once the backup is complete, select the type of data toy would like to transfer to the computer and click on the data icon.
  5. Now you can preview the data in details and select the items you need, then click on the export icon at the top to save the selected files to your computer.
    How to transfer and backup data from iPhone to a PC or Mac computer using Gihosoft iManager.


Author: gihosoft

Where Do AirDrop Photos & Files Go on Mac, iPhone or iPad
Categories
Manage iPhone Data

What is the Latest Version of iTunes and How to Update

What is the Latest Version of iTunes and How to Update

If you own an iPhone or iPad, you no doubt have a version of iTunes installed on your computer. iTunes is the official tool to manage any iOS device, allowing you to create full backups of your iOS data and then easily restore the data back on to the device when you need to. It is also the most ideal tool to restore an iOS device to factory settings when it is exhibiting some software issues. Over the years, iTunes has changed quite a bit. But in 2019, Apple announced that it was phasing out iTunes for Mac users. The app will be broken up into three different apps including Music, TV and Podcasts.

Windows users will continue to use iTunes as it is. This means that it is necessary to continue to upgrade the version of iTunes running on your Windows PC to ensure that it continues to run properly. But what is the latest version of iTunes? And, how to update iTunes to the latest version? In this article, we address this particular issue.

Part 1. What is the Latest Version of iTunes

Before we share with you the best way to update iTunes to the latest version, it is important to learn what the latest version of iTunes is. The last time iTunes was updated was in September 2017. This was a big change, which brought a lot of new features and removed some functions. This version of iTunes, known as iTunes 12.7, doesn’t have the built-in App store browser and doesn’t support App Store URLs. It also no longer supports the synchronization of ringtones from iTunes or even the management of local applications.

Apple explained the changes by saying that they want iTunes to focus more on the management of the media files on your iOS device. Most people got this latest version of iTunes automatically through the “iTunes Update Available” message. And in 2019, followed the release of new iPhone 11 and iOS 13, Apple has released the latest version of iTunes, iTunes 12.10.0. Usually, iTunes notifies you when a new version is released. If you didn’t get the notification or didn’t update iTunes when you did, the next section shares with you how to update iTunes to the latest version on your computer.

Part 2. Update iTunes to the Latest Version

The following is how to update iTunes to the latest version on your Mac or Windows PC:

For Mac Users:

Before we share with you how to update iTunes on your Mac, it is worth noting that users with macOS Catalina 10.15 should access the iTunes media library through the Apple Music App, Apple TV app, Apple Podcasts app and the Apple Books app. You should also backup, restore and sync your iOS device using Finder.

But if you are using an earlier macOS, here’s how you can update to the latest version of iTunes on your Mac:

  • Step 1: On your Mac, open the App Store and click on “Updates” at the top toolbar.
  • Step 2: If an update is available, click on “Update” to download and install it.
    Update iTunes to the Latest Version For Mac Users.

Please note that if you can’t find any updates in the App Store, it means that your macOS version and all of its apps including iTunes are up to date.

For Windows Users:

For Windows 10 users who downloaded iTunes via the Microsoft store, you can just go to the Microsoft Store to update iTunes to the latest version. But if you downloaded iTunes from Apple’s website, follow these simple steps to update iTunes:

  • Step 1: Open iTunes on your Windows computer.
  • Step 2: Click “Help” and choose “Check for Update” in the menu bar at the top.
  • Step 3: You will get a dialog if there is an update for iTunes, just click THE “Download iTunes” to open the Apple Software Update window.
  • Step 4: Now select iTunes and click on “Install items” to download and install the latest version of iTunes.
    Update iTunes to the Latest Version For Windows Users.

Please note that if you can’t see the “Check for Updates” option, it is possible that you downloaded iTunes from the Microsoft Store.

Part 3. iTunes Alternative to Backup iPhone Data

If you are unable to update iTunes for one reason or another, we recommend you using Gihosoft iManager to create a backup of all the data on your iPhone. This is the best alternative to iTunes since it can do everything iTunes can do, easily and more effectively. The following are some of the features that make iManager a great alternative to iTunes:

WindowsFree DownloadWin Version MacFree DownloadMac Version
  • You can use iManager to create a full backup of all the data on your iOS device to your computer.
  • It can also be used to transfer and export data from the iOS device to the computer in readable formats.
  • It can manage most types of iOS data including photos, contacts, messages, music and app data like WhatsApp.
  • You can also use it to transfer the data in your iTunes backup to your computer without having to restore the backup.
  • It supports all iOS devices including the new iPhone 11/11 Pro and all versions of the iOS firmware including iOS 13.

Here’s how to back up data on your iPhone to your computer using iManager:

  1. Download and install the iPhone Manager to your computer and launch it when the installation process is complete.
  2. Now connect the iPhone to the computer using USB cable and then wait for the program to detect the device.
  3. Click on “Backup Now” when the program displays the device and the backup process will begin immediately.
    Here’s how to back up data on your iPhone to your computer using iManager.

You can change the location of the backup or even choose to encrypt the backup if you need to.


Author: gihosoftWhat is the Latest Version of iTunes and How to Update

Categories
Manage iPhone Data

3 Ways to Transfer Photos from iPhone to USB Flash Drive

3 Ways to Transfer Photos from iPhone to USB Flash Drive

It is really a frustrating situation when you unlock your iPhone and find all the photos are gone. Unfortunately, data loss like this happens everyday due to accidental deletion, iOS update, jailbreak, software crash, etc. Thus, it is necessary to backup your iPhone data in case of losing some valued photos and other files.

Many people choose to back up their iPhone or iPad to the computer. However, as time goes by, this way can take up a lot of storage space on the computer. And you can not always keep the computer with you. Then it is a good practice to transfer your photos from iPhone to a USB flash drive as backup. How to do that? This article shows three ways you can use to transfer iPhone photos to flash drive.

Method 1. Transfer Photos from iPhone to USB Flash Drive in One Click

Using some third-party transfer tool like Gihosoft iManager is arguably the most convenient way to save photos to a flash drive from iPhone. This program allows you to manage and transfer photos, videos, music freely from your iPhone/iPad to the computer/USB drive. It supports the latest iOS 13/iPadOS and iPhone 11/11Pro. See what exactly Gihosoft iManager can do for you below.

WindowsFree DownloadWin Version MacFree DownloadMac Version

Key Features of Gihosoft iManager

  • Transfer photos from iPhone to computer/USB flash drive in a one click.
  • Transferable photos include Camera Roll, Live Photos, Screenshots, iOS 11 HEIC pictures, etc.
  • Back up photos and other data from iPhone to external drive/computer.
  • Freely access, view and export all kinds of data from your iPhone backup on computer.
  • Other files like music, contacts, messages, notes are also available.

Now, download and install Gihosoft iManager on your computer before you transfer photos from iPhone to flash drive.

  • Step 1. Open Gihosoft iManager, and then connect your iPhone and USB flash drive to the computer.
  • Step 2. When your iPhone is detected, click on Change Backup Location to set the flash drive as the backup location.
    Now, download and install Gihosoft iManager on your computer before you transfer photos from iPhone to flash drive.
  • Step 3. Click on Back Up Now, the program will begin to transfer your iPhone photos to the attached USB flash drive instead of your compute’s storage.
  • Step 4. Once the transfer process is completed, you can click the Photos icon to check and export the transferred photos.

Method 2. Save Pictures to Flash Drive from iPhone via Photos on Mac

If you have a Mac computer, the Photos app or the iPhoto on older versions of the Mac operating system can be a good choice for you to transfer photos from iPhone to flash drive. However, you are only allowed to transfer Camera Roll photos from iPhone to USB drive in this way. Photos albums, iCloud sharing photos, iTunes synced photos, Live Photos are not supported.

Here are the detailed steps on how to transfer pictures from iPhone to flash drive on Mac:

  • Step 1. Make sure that you have the latest version of iTunes on your Mac, and then connect your iPhone to Mac with a USB cable.
  • Step 2. The Photos app automatically opens on your Mac. If it doesn’t, open it manually.
  • Step 3. The Photos app shows an Import screen with all the photos on your connected iPhone. If the Import screen doesn’t automatically appear, click the Import tab at the top of the Photos app or click your iPhone’s name in the sidebar.
  • Step 4. Select the photos you want to transfer, then click Import Selected or click Imported All New Photos.
    Save Pictures to Flash Drive from iPhone via Photos on Mac
  • Step 5. Plug your USB stick into the Mac, select and copy the photos, then open the USB folder and paste them there.

If you want to transfer all kinds of the photos on your iPhone, Method 1 is a decent option.

Method 3. Transfer Pictures from iPhone to USB Flash Drive on Windows

For Windows users, you can get photos from iPhone to flash drive using Windows/File Explorer easily. But like on a Mac, only Camera Roll photos on your iPhone can be transferred. Photos in other photo libraries and HEIC photos are not supported by this method. If you need to move all your iPhone photos, photo transfer tool like Gihosoft iManager can be helpful.

Here is how to transfer photos from iPhone to USB flash drive on Windows PC:

  • Step 1. Connect your iPhone to the computer using a USB cable, then open it as a portable device.
  • Step 2. Click on Internal Storage > DCIM folder and locate the photos you want to transfer.
    Transfer Pictures from iPhone to USB Flash Drive on Windows.
  • Step 3. Connect your USB flash drive to the computer, then copy and paste or drag and drop you want to transfer from the DCIM folder of your iPhone to your flash drive.

This method looks fairly simple, but it is time-consuming to locate the photos you want because you have to open every folder to find the one you need.

To Sum Up

These are the three methods of how to transfer photos from iPhone to the flash drive. The first method which makes use of a photo transfer tool like Gihosoft iManager can be the most direct and easy way to complete this task. And it supports to transfer all kinds of photos to USB stick without limitations. The other two methods are also fairly easy, but due to Apple’s limitation, not all photos are transferable in these two ways. We hope you have put your iPhone pictures on USB flash drive successfully. If you have any queries or suggestions, please let us know in the comment section below.


Author: gihosoft3 Ways to Transfer Photos from iPhone to USB Flash Drive

Categories
Manage iPhone Data

WhatsApp Backup to iCloud Stuck? How to Fix It

WhatsApp Backup to iCloud Stuck? How to Fix It

“WhatsApp iCloud backup stuck at 0% and just won’t move. Last successful backup was on 7th January 2020, since then the process keeps hanging. My iCloud is as good as unused, it has 4.5GB/5GB available. Any tips or the same problem?”

For iPhone users, iCloud is the best and most reliable way to backup WhatsApp chats. Not only it is easy, the process can be automatic and restoring the backup is also very simple. But like most other iOS features, the WhatsApp iCloud backup process may often run into problems. The most commonly reported issue, is the WhatsApp iCloud backup stuck at 0% for hours. This can be problematic, because you may be unable to use WhatsApp or the device until the issue is resolved.

Fortunately, there are numerous troubleshooting solutions you can try to fix this issue and most of them are easy to handle. This article outlines 6 of the best ways to fix a WhatsApp backup to iCloud stuck problem and they work well even for the latest iPhone 11/11 Pro and iOS 13.

Way 1: Check Network Connection

A stable and reliable network connection is necessary when you want to backup WhatsApp to iCloud. When the network is unstable, the process can get stuck. Therefore, the first thing you should do when faced with the WhatsApp backup to iCloud stuck problem is to ensure that the iPhone is connected to a stable Wi-Fi or Cellular data connection. If necessary, move the device closer to the Wi-Fi router to strengthen the connection.

If you’re still having issues with the connection, consider resetting the network settings on your iPhone. To do that, go to Settings > General > Reset > Reset Network Settings.

Check Network Connection.

Way 2: Check iCloud Storage

Another requirement for a successful WhatsApp backup to iCloud is adequate storage space in iCloud. Keep in mind that iCloud offers 5GB free space and you may need more if you backup most of your data to iCloud.

To check if you have sufficient iCloud storage space, please go to Settings > [Your Name] > iCloud > Manage Storage. Here, you will see the available space in iCloud and details of the storage space taken up by different apps and data. If you don’t have sufficient storage, consider deleting some data or purchasing additional storage space.

Check iCloud Storage.

Way 3: Check Apple System Status

Sometimes the backup process can stuck if the iCloud server has crashed. This can happen from time to time especially if there are a lot of people trying to backup WhatsApp all at the same time.

To check it, just go to Apple System Status page and look for a green dot next to “iCloud Services”. If there is an orange dot instead, the system may have crashed and you just need to wait until it is available again.

Check Apple System Status

Way 4: Change WhatsApp Auto Backup Frequency

You might be able to fix the WhatsApp iCloud backup stuck problem by changing the automatic backup frequency from daily to monthly. The following steps will help you do that:

  1. Open WhatsApp on your iPhone and select the “Settings” tab at the bottom right corner of the screen.
  2. Now tap on “Chats” and then choose “Chats Backup”.
  3. Tap “Auto Backup” and then change the backup frequency to monthly. You can always change this frequency later.
    Change WhatsApp Auto Backup Frequency.

Way 5: Remove the Last WhatsApp Backup and Try Again

If changing the WhatsApp auto backup frequency won’t help, you can try to remove the last WhatsApp backup on your iPhone and then attempt to backup WhatsApp again. Follow these simple steps to do it:

  1. On your iPhone, Go to Settings > [Your Name] > iCloud > Manage Storage.
  2. Tap on “Backups” to locate the latest backup (you can tell using date and time).
  3. Tap on “Delete Backup” to delete the WhatsApp backup from iCloud.
    Remove the Last WhatsApp Backup and Try Again

After that, you can try to backup WhatsApp to iCloud manually to see if the problem has been resolved.

Way 6: Alternative Way to Backup WhatsApp without iCloud

If everything we’ve mentioned above doesn’t work, it is time to consider an alternative way to backup WhatsApp. One of the safest solutions is to transfer WhatsApp chats to your computer using third-party tools. Gihosoft iManager is one of the best programs to help you with this process. It is easy to use and very reliable, allowing you to transfer all WhatsApp messages from iPhone to computer for safe keeping.

WindowsFree DownloadWin Version MacFree DownloadMac Version

More useful features of Gihosoft iPhone Manager:

  • It allows you to transfer data from your iPhone or iPad to your computer easily and quickly.
  • It can also be used to easily backup most types of data on your iPhone including photos, videos, music, contacts, messages and even app data like WhatsApp data.
  • With iManager, you can easily access the data in your iTunes backup and transfer them to your PC without having to restore the backup .
  • It supports all iOS devices including the new iPhone 11/11 Pro and all versions of the iOS firmware including iOS 13.

Here’s how to transfer and backup WhatsApp data with iManager:

  1. Begin by downloading and installing Gihosoft iManager on to your computer. Open the program after successful installation.
  2. Connect the iPhone to the computer using a USB cable. As soon as the program detects the connected device, click on “Backup Now”.
  3. When the backup is complete, click on the “WhatsApp” icon in the right panel and you will see all WhatsApp chats on your iPhone.
  4. Select the WhatsApp conversations that you would like to transfer to PC and click on “Export to PDF/Text/CSV” of you choice.

Ensure that the iPhone remains connected to the computer until the process is complete. The program will notify you when the backup is complete and you’ll have a copy of your WhatsApp chats and attachments on your PC or Mac. If unfortunately, you lost important WhatsApp chats without any backup, don’t worry, you can rely on Gihosoft Free iPhone Data Recovery to get them back. This powerful tool enables you to recover deleted WhatsApp messages from iPhone whether you have a backup or not. Don’t hesitate to have a try.


Author: gihosoftWhatsApp Backup to iCloud Stuck? How to Fix It

Categories
Manage iPhone Data

How to Transfer Notes from iPhone to Computer

How to Transfer Notes from iPhone to Computer

The Notes app on your iPhone makes the process of recording ideas that pop into your mind or writing down the grocery list much easier. Now it has become the go-to solution for making a to-do list that you can access right on your phone. If the notes you have on your iPhone or iPad contain important and sensitive information, it may become necessary to transfer them to your computer for safe keeping or printing. In this article, we will share three practical ways you can transfer notes from iPhone to computer.

Way 1: Transfer All Notes from iPhone to Computer at Once

If you would like to transfer all the notes on your iPhone at once, you need a solution that will allow you to do that easily and quickly. One of the best is Gihosoft iManager, a professional iOS data management tool that will allow you to easily access all the notes on your iPhone and then transfer them to your computer. This tool has numerous other features that make it the best solution to transfer notes from iPhone to PC, including the following:

WindowsFree DownloadWin Version MacFree DownloadMac Version
  • It allows you to transfer data from your iPhone, iPad or any other iOS device to computer in a single click
  • It can also be used to easily transfer photos, videos, music, contacts, messages and even app data like WhatsApp, Viber, etc.
  • With iManager, you can easily access and manage the data in your iTunes backup files and selectively export them to computer.
  • It supports all iOS devices including the newest iPhone 11/11 Pro and all versions of the iOS firmware including iOS 13.
  • It comes with user-friendly interface and super-fast transfer speed. Also it won’t cause any data loss during the data transfer process.

Here’s how to to transfer notes from iPhone to computer via iManager:

  1. Free download Gihosoft iPhone Manager software on to your computer and follow the setup wizard to install it. Then launch the program.
  2. Connect your iPhone or iPad to the computer using a USB cable and wait for the software to recognize the device. Then click on “Backup Now”.
  3. After that, click on the “Notes” icon and select the specific notes you would like to transfer, then select “Export to PDF/Text/CSV” at the top to begin the transfer.
    Transfer All Notes from iPhone to Computer at Once.

Way 2: Transfer Notes from iPhone to Computer via iCloud

If you don’t want to download and install third-party tool, another effective solution to transfer notes from iPhone to computer is through iCloud. You may already know that you can back up your notes in iCloud. It is the iCloud backup that allows you to access the notes from your computer. Here’s how to do that:

  1. Let’s begin by ensuring that your Notes have been backed up to iCloud. To do that, go to Settings > [Your Name] > iCloud and make sure that “Notes” is turned on.
  2. Now on your computer, go to iCloud.com and log in with your Apple ID and password.
  3. Click on “Notes” and you should see all the notes on your iPhone. You can manage the notes any way you want including deleting, editing or even adding new notes.
  4. Simply copy the notes you would like to move to your PC or Mac, and then paste them to a suitable location on your computer.
    Transfer Notes from iPhone to Computer via iCloud.

Way 3: Transfer Notes from iPhone to Computer via Email

Besides using iCloud, you can also transfer notes from iPhone to PC or Mac computer via Email. It is still one of the most popular ways to send data from one device to another because of the simplicity of the process. Many people prefer Email for the the transfer of various types of files like notes, texts, contacts, photos, etc. Follow these simple steps below:

  1. Open the Notes app on your iPhone to begin the process. Select one of the notes that you would like to transfer and then tap “Transfer” at the top-right corner.
  2. Choose the “Mail” option as the transfer method and enter the email you would like to transfer the notes to, then tap on the “Send” button.
  3. Now open the browser on your computer and sign in to your email account. Download the notes attached to the email and save them to a suitable location on your computer.
    Transfer Notes from iPhone to Computer via Email

The only shortcoming of using this email method is that you can only transfer one note at a time, making it a less ideal solution if you have a lot of notes to transfer.

Extra Tip: Recover Deleted/Lost Notes from iPhone

If there are any missing notes on your iPhone, don’t worry, you can use Gihosoft Free iPhone Data Recovery to bring them back easily and quickly. This data recovery program is both reliable and effective. Using it, you can recover deleted or lost notes from iPhone/iPad even without a backup. The following are some of its other features:

WindowsFree DownloadWin Version MacFree DownloadMac Version
  • With it, you can recover up to 12 different types of data including messages, contacts, call history, photos & videos, WhatsApp, Viber, voice memos, Safari history and so many more.
  • It is useful for the recovery of data from an iOS device when you don’t have a backup or extracting the missing data from your iTunes or iCloud backup files.
  • It also recovers lost data under various circumstances including accidental deletion, a lost or broken device, data loss due to an iOS update or jailbreak and other common scenarios
  • It supports all iOS devices and all versions of the iOS firmware including iOS 13.

Here’s how to recover deleted/notes from iPhone without backup:

  1. Download, install Gihosoft Free iPhone Notes Recovery on to your computer and launch the program.
  2. In the main window, you should see all the different types of data you can get back using this program. Select “Notes” and any other files you want to recover.
  3. Connect your iPhone to the computer via USB cable and wait for the program to detect the device. Click “Next” to begin scanning.
  4. The program will scan the iPhone for the deleted/missing notes. The scan may take some time depending on the amount of data on the device.
  5. Once the scan is complete, you should see the notes on the device listed in the next window. Preview and select the notes you would like to recover, then click “Recover” to save them on your computer.
    Here’s how to recover deleted/notes from iPhone without backup


Author: gihosoftHow to Transfer Notes from iPhone to Computer

Categories
Manage iPhone Data

[Solved] How to Fix Backup Option Greyed out in iTunes

[Solved] How to Fix Backup Option Greyed out in iTunes

Fix Backup Option Greyed out in iTunes.

“I was trying to do a manual backup of my iPhone 8, but the iTunes won’t let me back up because the BACK UP NOW button was all grey!”

This is my personal experience. And I know you may be facing the same problem as me. The grey backup option in iTunes is actually not very common. It could be caused by a weak internet connection or poor wire connection. So make sure the network used is stable and connect your iPhone to the computer using a compatible port or USB cable. If everything is OK with the wire and network, then read on and learn how to deal with “Back Up Now” greyed out in iTunes.

Also Read: How to Fix iPhone Not Backing Up to iCloud

Part 1. How to Fix Backup Option Greyed out in iTunes

1. Restart iTunes and Computer

When people encounter some unknown glitches while using an app or electronic device, they will quit and re-enter that app or device, and then these glitches will generally disappear. Thus, try to restart the iTunes and your computer when you find iTunes grey “Back Up Now” button.

2. Update iTunes to the Latest Version

An outdated iTunes can be the main culprit of “Back Up Now” greyed out. When the iTunes version is too old, it is not compatible with your iPhone and cannot enable syncing of the device. So update the iTunes app on your computer to the latest version to solve this issue. The way to update iTunes to the latest version on a Mac and PC can be slightly different.

On a Mac:

  • Step 1. Open the App Store on your Mac.
  • Step 2. Click “Updates” at the top of the App Store window. If you see any iTunes updates available, click “Install”.

On a PC:

  • Step 1. Launch iTunes on your PC.
  • Step 2. From the menu bar at the top of the iTunes interface, click Help > Check for Updates.
  • Step 3. In the small popup window, click “Download iTunes”. Then follow the prompts to install the latest iTunes version.

Alternatively, you can directly download the latest version of iTunes from the website: https://www.apple.com/itunes/.

3. Upgrade the iOS Version

Sometimes the old iOS system can also cause the iTunes backup greyed out. If there’s an update to the operating system that runs on your iPhone, then finish it. Before you update, make a backup of your iPhone to avoid data loss.

Here’s how to update your iPhone to the latest version of iOS:

  • Plug your iPhone into a power source and connect it to a stable Wi-Fi network.
  • Open your device, tap on Settings > General > Software Update.
  • Tap Download and Install. If asked, enter your device passcode.
  • Then tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later.
    Here’s how to update your iPhone to the latest version of iOS

With iOS 12 or later, you can have your iPhone update automatically. Tap Automatic Updates on the Software Update screen and toggle it on. It’s done.

4. Use the CMD Command

This method is only intended to windows users. The detailed steps are as below.

  • Step 1. Press WINDOWS + R on the keyboard to open the Run window.
  • Step 2. Type “cmd” in the input box and click OK.
  • Step 3. Copy and “%ProgramFiles%iTunesiTunes.exe” “/setPrefInt DeviceBackupsDisabled 0” to CMD window. Then hit Enter to execute this command.
  • Step 4. Relaunch iTunes.
    This method is only intended to windows users. The detailed steps are as below.

Now connect your iPhone to the computer, click on the device icon, and check if the grey backup option in iTunes is back to normal.

Part 2. Ways to Backup iPhone without iTunes

1. Backup iPhone to iCloud instead of iTunes

When you are not allowed to back up your iPhone via iTunes because of the backup option greyed out, iCloud backup is a great alternative way for you. It doesn’t require a computer and USB cable. You just need to make sure your iPhone is on WLAN and there is enough space available in iCloud.

Here’s how to back up your iPhone with iCloud:

  • Connect your iPhone to a stable Wi-Fi network.
  • Go to Settings > [your name] > iCloud > iCloud Backup. Make sure that iCloud Backup is turned on.
  • Tap “Back Up Now”. When the backup finishes, you’ll see the date and time of the last successful backup under “Back Up Now”.
    Backup iPhone to iCloud instead of iTunes.

When iCloud Backup is turned on, iCloud can automatically back up your iPhone on condition that your iPhone is connected to a power source, locked and on a Wi-Fi network.

2. Backup iPhone to computer without iTunes

Many people choose to back up the iPhone via iTunes just because they don’t want to use the iCloud space. If that’s the case with you, then you will like the method which lets you back up iPhone to the computer without iTunes. We recommend you to use Gihosoft iPhone Manager.

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With it, you can back up your iPhone or iPad to the computer easily. Better than iTunes, the iPhone Manager allows you to backup your iPhone to any places you like and change the backup location. It also enables you to view the contents of your backup files on the computer and export what you want to readable formats like TXT, CSV, HTML, PDF and so on.

Here’s how to back up your iPhone to computer without iTunes:

  • Step 1. Download, install and launch the program on your computer.
  • Step 2. Connect your iPhone to the computer via a USB cable.
  • Step 3. Once your device is detected, click the Backup Now button. If needed, you can click the Change Backup Location button to specify where you want to store the backup.
  • Step 4. When the backup process is completed, you can click on the file type icon like Messages, Contacts, Notes, etc. to view the details and export them to readable formats.
    Backup iPhone to computer without iTunes.

Final Words

Now you have read all the practical ways to fix the iTunes “Back Up Now” button greyed out. You can reboot both of the iTunes and computer, update the iTunes and iPhone, and try the CMD command. Or you can use other ways to back up your data without using iTunes. Have you succeeded to get the gray backup option in iTunes right? Please share your experience with us in the comment section below.


Author: gihosoft[Solved] How to Fix Backup Option Greyed out in iTunes

Categories
Manage iPhone Data

How to Transfer Contacts from iPhone to Computer (iOS 13 Supported)

How to Transfer Contacts from iPhone to Computer (iOS 13 Supported)

We’ve found many iOS users searching for the best way to transfer contacts from iPhone to their computer. Some of them may want to backup iPhone contacts to a computer to keep them safe from unexpected data loss. While many others may need to export some of the contacts from iPhone to PC/Mac in accessible and readable format for easy print.

Luckily, there are several ways to transfer contacts from iPhone to computer and in this article we’re going to look at 3 of the most effective ones, using iPhone Manager, iTunes and iCloud. If unfortunately, your important contacts lost without a backup, you can also find a practical way to easily get them back. Let’s check out.

Way 1: Transfer Contacts from iPhone to Computer with iManager

Well, the best and easiest way to transfer contacts from iPhone to computer is using a third-party iOS data transfer software. Here we recommend you use Gihosoft iManager. This iPhone Manager is specially designed for this purpose and is therefore the best choice to consider when you need to transfer all your iPhone contacts quickly and easily. Some of the features that make iManager the best tool for the job include the following:

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  • It supports for the transfer and backup of data from your iPhone, iPad or iPod Touch to computer in just a single click.
  • This tool can be used to transfer or manage all types of data on the iOS device including photos, videos, contacts, text messages, notes, WhatsApp, Viber, voicemail, voice memos, Safari history and much more.
  • You can freely access, view and print the contacts, messages and other texts data saved on your computer if you need to.
  • It allows you to easily view any iTunes backup files, then access and export the data to your computer of your choice.
  • It supports all iOS devices including iPhone 11/11 Pro and all versions of iOS firmware including iOS 13.

To transfer your contacts from iPhone to the computer using iManager, follow these simple steps:

  1. Begin by installing Gihosoft iPhone Manager on to your computer. Open the program after successful installation.
  2. Now connect the iPhone to the computer and the program should detect the device automatically. Then click on the “Backup Now” button.
  3. Once the backup is done, you can see a list of types of data that you can export to the computer, click on the Contacts icon.
  4. In the next window, view and select the contacts you would like to transfer to the computer, then click on “Export to Text/CSV/Vcard” at the top.
    To transfer your contacts from iPhone to the computer using iManager, follow these simple steps.

Way 2: Transfer Contacts from iPhone to Computer with iTunes

You may also be able to transfer iPhone contacts to your computer using iTunes. Unlike iManager, iTunes will not allow you to selectively export the contacts to your PC or Mac. Instead, it lets you to create a full backup of all data on your iPhone or iPad. Here’s how to do that:

  1. Connect your iPhone to the computer using USB cable and open iTunes. If you are working with a Mac computer run on macOS Catalina 10.15, just open Finder.
  2. Once iTunes or Finder detects the device, click on the iPhone icon to select it and go to the Summary or General tab.
  3. In the Backup section, click on the “Backup Now” to begin backing up all the data on the iPhone including the contacts.
    Transfer Contacts from iPhone to Computer with iTunes.

Please note that you’re not allowed to view the contacts and other data in the iTunes backup file. Due to the limitation, most iOS users don’t prefer iTunes to transfer contacts. Nevertheless, if you have already backed up your iPhone with iTunes, you can use Gihosoft iManager to access, view and export contacts from the backup to your computer.

Way 3: Transfer Contacts from iPhone to Computer with iCloud

If you are searching for an alternative way to transfer contacts from iPhone to computer without iTunes, you can make use of iCloud. Once your iPhone contacts are synced with your iCloud account, you can then easily export them in vCard format to your computer. Follow the steps below:

  1. On your iPhone, go to Settings > [your profile] > iCloud and make sure that “Contacts” is turned on. This will enable the syncing of all contacts on the device to iCloud.
  2. Now that the contacts are synced, you can see them on any other iOS devices provided you sign in with the same iCloud account. Open the iCloud desktop application on your computer and ensure that the sync option is turned on here as well.
  3. To export the contacts, go to the iCloud.com and sign in with your Apple ID. Click on “Contacts” to access the contacts synced to that account.
  4. Select the contacts you would like to move to the computer and the click on the gear icon at the bottom.
  5. Select “Export vCard” from the various options and the selected contacts will be saved to your computer in vCard format.
    Transfer Contacts from iPhone to Computer with iCloud

Bonus Tip: Restore Contacts on iPhone without Backup

It is unavoidable to lose some of the contacts on your iPhone when attempting to move them to the computer. In this case, it is critical that you decide on a method of recovery as quickly as possible. This is because the longer you wait, the higher the chance that you will lose the contacts completely. If this is the situation you find yourself in, Gihosoft Free iPhone Data Recovery is the best solution for you. Some of its features include the following:

WindowsFree DownloadWin Version MacFree DownloadMac Version
  • With it, you can recover up to 12 different types of data including contacts, messages, photos & videos, notes, WhatsApp, Safari history and so many more.
  • It is useful for the recovery of data from an iOS device when you don’t have a backup or retrieving the missing data from your iTunes or iCloud backups.
  • It also recovers lost data under various circumstances including accidental deletion, a lost or broken device, failed iOS update or jailbreak, system crash, etc.
  • It is very easy to use, no technical knowledge required. You can complete the recovery in few simple steps.

Here’s how to recover deleted or lost contacts from iPhone without backup:

  1. Install Gihosoft Free iPhone Contacts Recovery on to your computer and launch the program.
  2. In the main window, you should see all the different types of data you can recover using this program. Ensure that “Contacts” is selected to begin the recovery process.
  3. Connect the iPhone to the computer and wait for the program to detect the device. Click “Next” to begin the scan.
  4. The program will scan the device for the missing contacts. The scan may take some time especially if you have a lot of contacts on the device.
  5. Once the scan is complete, you should see the contacts on the device listed in the next window. Select the ones you would like to recover and then click “Recover” to retrieve them.
    Restore Contacts on iPhone without Backup


Author: gihosoftHow to Transfer Contacts from iPhone to Computer (iOS 13 Supported)

Categories
Manage iPhone Data

How to Download Text Messages from iPhone in 2 Ways

How to Download Text Messages from iPhone in 2 Ways

If the text messages and iMessages on your iPhone contain important information, you may want to download and save them to your computer for safety purposes. You may also want to export iPhone messages to your PC for print. Whatever the reason, it is always a good idea to transfer text messages from iPhone to computer. And luckily, there are many effective ways to do it.

In this article, we’ll take a look at two of the best ways you can try to download text messages from iPhone. You can either choose to use a specialized iPhone data manager software or you can use Apple’s iTunes. Keep reading for detailed steps on how to use both.

Way 1: Download Text Messages from iPhone with iManager

Undoubtedly the easiest and quickest way to download text messages from your iPhone to your computer is to use third-party iPhone data manager software. Gihosoft iManager is one of the best iPhone data transfer tool for both Windows PC and Mac, not only allowing you to export text messages from iPhone but also enabling you to transfer other files from iOS device to computer without iTunes. The following are some of the features that make iManager the best tool for the job:

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  • It allows you to transfer data from iPhone, iPad, or iPod touch to your computer in a single click.
  • Not only messages, you can also download contacts, photos, videos, music, notes, and even app data like WhatsApp, Viber, etc.
  • With iManager, you can easily access and manage the data in your iTunes backup files and selectively export them to your computer.
  • It is 100% safe and reliable to use. Your data or device won’t be affected during the transfer process.
  • It supports all iOS devices including the newest iPhone 11/11 Pro and all versions of the iOS firmware including iOS 13.

Here’s how to use iManager to download text messages from iPhone to computer:

  1. Download and install Gihosoft iPhone Manager on to your computer and then open the program.
  2. Connect your iPhone to the computer and wait for the software to detect the device, then click on “Backup Now” to begin the transfer process.
  3. When the transfer is complete, click on the Messages icon to preview all text messages stored on your device in details.
  4. Choose the messages you wish to download or select all messages at once, then click on the export icon at the top to download them to computer.
    How to use iManager to download text messages from iPhone to computer.

Gihosoft iPhone Manager provides you the option to export iPhone messages as PDF, Text or CSV file. Choose any one according to your needs.

Way 2: Download Text Messages from iPhone with iTunes

You may be able to download text messages from iPhone using iTunes. But it is important to note that there is no direct way to export only text messages from iPhone to computer using iTunes. The iTunes method is to create a full backup of your iPhone and your messages will be included in the backup file on your computer. Here’s how to backup and download the data on your iPhone using iTunes:

  1. Connect the iPhone to the computer using USB cable and then launch iTunes. If you use a Mac running macOS Catalina 10.15, open Finder.
  2. Tap on “Trust” on your iPhone to “Trust this Computer” and if prompted, enter the device’s password.
  3. Select your iPhone icon and click “Back Up Now” to back up all the data including messages on the device to the computer.

It is important to note that you will not be able to view the contents of the backup unless you restore it to an iOS device or use a third-party iTunes backup extractor. What’s worse, you may run into various iTunes errors, such as, iTunes could not connect to this iPhone because an invalid response.

Bonus: Recover Deleted Text Messages on iPhone without Backup

Losing data like text messages on your iPhone is very common. If you don’t have a backup, trying to get them back can seem impossible. But with the right data recovery tool, you can easily recover deleted or lost messages on your iPhone easily and quickly. One of the best tools to use is Gihosoft Free iPhone Data Recovery. Its greatest advantage is that it is very easy to use and ensures highest recovery rate. The following are some of the program’s other features:

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  • It can retrieve up to 12 different types of data including contacts, photos, messages, videos, WhatsApp, notes, voicemail, voice memos, Safari history from iPhone/iPad.
  • It can recover the messages from your iOS device if you don’t have a backup or even retrieve them from your iCloud and iTunes backups.
  • It will also be used to recover lost data that has been deleted under various circumstances like iOS upgrade/jailbreak, accidental deletion or a lost or broken device.
  • It allows you to preview all data before recovery and selectively recover what you need only.

Follow these simple steps to recover deleted or lost text messages on your iPhone:

  1. Download and install the iPhone Message Recovery software on to your computer. Launch it as soon as installation is complete.
  2. In the main window, select the type of data you would like to recover (in this case Messages). Make sure that all other types of data are unchecked to avoid a lengthy recovery process.
  3. Now connect your iPhone to the computer and as soon as the device is detected by the program, click “Next”. If the missing messages are on your iTunes backup, you can skip connecting the device to the computer.
  4. The program will begin scanning the connected device for the missing messages. This scanning process may take some time, depending on the amount of data on the device.
  5. As soon as the scan is complete, you should see all the missing messages on the device. Select the ones you would like to recover and then click “Recover” to save them to a specified folder on your computer.
    Recover Deleted Text Messages on iPhone without Backup.


Author: gihosoftHow to Download Text Messages from iPhone in 2 Ways

Categories
Manage iPhone Data

3 Ways to Export Safari Bookmarks from iPhone to Computer

3 Ways to Export Safari Bookmarks from iPhone to Computer

Safari allows users to bookmark a webpage so that they can revisit the page later easily. You may have lots of pages bookmarked in Safari on your iPhone or iPad and want to export these Safari bookmarks to your Mac or PC for backup or other purposes. The easiest way to complete this task is by syncing your Safari bookmarks on iPad or iPhone to the computer with iCloud. We will explain in detail how this method is used as well as the other ways to export the bookmarks in Safari from iPhone without iCloud.

1.Sync Safari Bookmarks from iPhone to Mac/PC with iCloud

iCloud is far more a cloud storage, it also acts as a data syncing center for bookmarks, email, contacts, calendars, reminders, photos, and other data on your iOS, macOS, or even Windows devices. To export Safari bookmarks from iPhone to your Mac or PC, you need to enable Safari in iCloud on your iPhone and the computer you want to sync with first.

On your iPhone or iPad, go to Settings > iCloud and toggle on the Safari option. As the specific steps for doing this are different for Mac and Windows, so we talk about this separately.

On Mac

  1. On Mac, go to Apple menu > System Preferences > iCloud and tick the Safari checkbox.
    Sync Safari Bookmarks from iPhone to Mac
  2. Open Safari on your Mac and go to File > Export Bookmarks… from the menu bar.
    Sync Safari Bookmarks from iPhone to Mac
  3. Specify a place the exported Safari bookmarks and click the Save button.
  4. Now you should be left with an HTML file that contains all your bookmarks. You can import your bookmarks to Safari again, or other web browsers like Chrome or Firefox.

On Windows PC

  1. Download and install iCloud for Windows from Apple’s website. Then launch it and log in your iCloud account.
  2. Make sure you have a check mark in the Bookmarks checkbox.
  3. Click the Options button to choose the web browser to want to sync your iPhone Safari bookmarks with and click OK.
  4. Click Apply to confirm.
    Sync Safari Bookmarks from iPhone to PC.

2.Export Safari Bookmarks from iPhone to Computer by iTunes

iTunes is another decent choice to export bookmarks from Safari on iPad/iPhone to your computer. But if you use a Mac with OS X 10.9.5 or later, you are not allow ed to sync Safari bookmarks via iTunes or Finder. In this case, you need to turn to another two methods.

Please put it in mind that the Safari bookmarks which are being synced with your iPhone over the air from iCloud cannot be synced to the computer through iTunes. So you have to turn off iCloud Safari on your iPhone first.

  1. Go to Settings > iCloud and disable the Safari option on your iPhone.
  2. Open iTunes on your computer and connect your iPhone or iPad to the computer using a USB cable.
  3. Click on the device icon and select Info.
  4. Put a check mark in the Sync Bookmark With checkbox.
  5. Choose a web browser from the extendable menu.
  6. You can see a Bookmarks checkbox under Advanced section. Don’t tick it.
  7. Click Apply and wait until the sync finishes.
    Export Safari Bookmarks from iPhone to Computer by iTunes

3.Export iPhone Safari Bookmarks using Gihosoft iManager

If you cannot sync your bookmarks in Safari from iPad/iPhone to the computer with iCloud or iTunes, Gihosoft iManager is an alternative way for you. The program enables you to back up iPhone to external drive or any places you like and export the data you want from the backup to readable formats like HTML, TXT, PDF, etc. It also allows you to access, view and export all data from your iTunes backup files.

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Here is how to export Safari bookmarks from iPhone to computer with Gihosoft iManager:

  1. Download, install and run Gihosoft iManager on your computer.
  2. Connect your iPhone or iPad to the computer via a USB cable.
  3. Click Backup Now to create a backup for your iPhone to your PC.
  4. When the backup is completed, you can click the Safari icon to view the details and export your Safari bookmarks to HTML file.
    Export iPhone Safari Bookmarks using Gihosoft iManager.

Extra Tip: Import Chrome Bookmarks to Safari on Mac

If you have switched your default browser on Mac from Google Chrome to Safari, you might want to know how to import your Chrome bookmarks to Safari and access you favorite webpages there. Actually, this task is much easier than you think.

The first time you open Safari on the Mac after using Google Chrome, it automatically import your bookmarks and history. You can choose to keep the imported items or remove them. You can also import the items at another time. If you want to import specific bookmarks and history manually, you can go to File > Import from > Google Chrome and select the items you need. If you have exported your bookmarks from the Chrome browser, you can import the bookmarks file by choosing File > Import From > Bookmarks HTML file and select the file.

Final Words

Now you have read all the three ways to export Safari bookmarks from iPhone/iPad to a Mac or PC. The best choice is undoubtedly using iCloud. But like iTunes, sometimes you cannot use iCloud transfer your bookmarks in safari to the computer. In this case, you might as well make use of a third-party tool like Gihosoft iManager which can back up, extract, and export your Safari bookmarks and many other data from the iPhone to a computer. We hope this article is helpful to you. If you have any other queries or suggestions, please let us know in the comment section below.


Author: gihosoft3 Ways to Export Safari Bookmarks from iPhone to Computer